Cancellation conditions

Storm conditions

Free of charge up to 14 days before arrival.

13 to 7 days before arrival 30%en

70% of the total travel sum calculated from 6 days before arrival.

In the event of non-arrival and/or delayed arrival, 90% of the nights not covered.

Money back guarantee: You can cancel free of charge in the event of a border or hotel closure or lockdown, even in the short term.

Cancellation protection:

It is not uncommon for things to turn out differently than you think and the booked holiday has to be terminated or cancelled.

We would like to save you the associated costs and hassle. We therefore recommend that you take out hotel cancellation insurance with Europäische Reiseversicherung (including free Covid coverage).


For booking.com and expedia bookings, the conditions in the booking confirmation from booking.com and expedia apply.