Cancellation conditions

Cancellation conditions

Free of charge up to 14 days before arrival.

30% will be charged 13 to 7 days before arrival

from 6 days before arrival 70% of the total travel sum will be charged.

If you do not arrive and/or you leave, 90% of the nights you do not arrive will be missed.

Money back guarantee: In the event of a border or hotel closure or lockdown you can cancel free of charge, even at short notice.

Cancellation protection:

Not so rarely, things don't turn out the way you think and the booked holiday has to be ended prematurely or canceled.

We would like to save you the associated costs and hassle. We therefore recommend that you take out hotel cancellation insurance with Europäische Reiseversicherung.


For booking.com and expedia bookings, the terms and conditions in the booking.com and expedia booking confirmation apply.