Cancellation conditions

Cancellation Policy

To allow you to plan your holiday without worry, the following cancellation policy applies for direct bookings at Fasserhof:

You can cancel free of charge up to 14 days before arrival.

From 13 to 7 days before arrival, 30% of the total travel cost will be charged.

From 6 days before arrival, 70% of the total travel cost will be charged.

In case of non-arrival (no-show), delayed arrival or early departure, 90% of the total travel cost or the unused nights will be charged respectively.

# Deposit

To confirm your reservation, we require a deposit of 30% of the total travel cost within 10 days of receiving the booking confirmation.

The remaining amount must be paid upon arrival at the latest.

# Cancellation Insurance

We recommend taking out a cancellation insurance so that you are financially protected in case of cancellation or early termination of your holiday.

Easy, fast and online insurance: Europäische Reiseversicherung 

# Bookings via Booking Platforms

For bookings made through Booking.com, Expedia or other booking platforms, only the cancellation policy stated in the respective booking confirmation applies.

# Legal Notice

In addition, the Austrian Hotel Contract Terms and Conditions (ÖHVB) in the applicable version apply insofar as no deviating arrangements are made in these cancellation terms.